Legal
Refund Policy
Last updated: June 2026 · Questions? hello@steerclub.in
Steer Score Assessment (₹299)
| Situation | Outcome |
|---|---|
| Cancellation 48+ hours before session | Full refund |
| Cancellation 24–48 hours before session | Reschedule credit (no cash refund) |
| Cancellation under 24 hours / no-show | No refund |
| Session commenced | No refund |
| SteerClub cancels the session | Full refund or reschedule, your choice |
Programs
| Situation | Outcome |
|---|---|
| Cancellation 7+ days before cohort start | Full refund |
| Cancellation 3–7 days before cohort start | 50% refund or full credit |
| Cancellation under 3 days before cohort start | Credit only, no cash refund |
| After cohort has started | No refund |
| SteerClub cancels / postpones cohort | Full refund or reschedule |
| Medical emergency (documentation required) | Full credit, no expiry |
Membership
| Situation | Outcome |
|---|---|
| Within 7 days of first charge, no sessions attended | Full refund |
| After 7 days or after attending a session | No refund — cancel for future billing |
| Annual plan within 30 days, no benefits used | Pro-rata refund |
Gift Bookings
| Situation | Outcome |
|---|---|
| Gift code unused, cancellation within 30 days of purchase | Full refund |
| Gift code unused, after 30 days | Store credit |
| Gift code redeemed | Follows standard policy for redeemed service |
How to Request a Refund
Email hello@steerclub.in with your booking reference and reason. Refunds are processed within 7–10 business days to the original payment method. Credits are applied to your account immediately.